How We Organized These Answers for You
Every question in this FAQ came from real account holders — the stuff people ask at the cashier screen right before they fund their account. We grouped them into four areas: getting your account open, moving money in and out via PayPal, Venmo, and Play+, understanding which states are eligible, and navigating the lobby once you're in. For account questions, the answer
usually lives inside your account settings under the verification tab. For payment questions, we walk you through each step — including where to find the account number when you're sending via Venmo. Players in Houston and Phoenix have flagged a few state-specific questions, and we've addressed those in the eligibility section below. If an answer points you to a live chat thread,
that's because the answer depends on your specific account status and a support agent can pull your record directly.
- PayPal
- Venmo
- Play+
- Live Chat